Pick-up
Drop-off
Pick-up
Drop-off
Services

Customer Services

Our office provides you quality cars at low cost, and excellent services.
 

Additional Services for our Customers

  • Safety comes first so you can have a babyseat or a booster for your children, free of charge
  • A second driver can be added to the contract with no extra charge, so the main driver can also enjoy Crete’s amazing landscape
  • A Multilanguage navigation system (GPS) for an additional cost of 5€ per day with a maximum charge of 25€
  • Crete is a big island you will need to drive 360 kilometers from one side to the other so the best we can do is to give you unlimited kilometers free of charge
  • Road assistance is provided all over the island 24/7

Rental Conditions

  • Passport or national ID card
  • Driving license (International driving license is required for non EU citizens)
  • The main driver must be in possession of either a Credit Card or a Debit Card in their own name when picking up the car. The Card must have enough available funds to cover the excess / deposit amount. If the customer is using a debit card, the amount will be taken; if using a credit card, the amount will merely be ‘blocked’. Either way, the deposit will be returned after the rental, as long as all conditions have been met
  • Driver must be over 23 years old for groups A-C2 and over 25 years old for groups D1- S2
  • Driver must have a valid driving license for at least 1 year before the rental
  • Customers are responsible for all toll fees, congestion charges, speeding tickets, parking fines & traffic fines - and all associated administration costs

Collecting and Dropping-off a Car

  • Pick up and drop off the car should be fast and easy, and that’s how we do it for you.
  • Our staff would happy to help you with any of your question about the car while they will demonstrate you some of the car’s useful functions that are different for each model.
  • Free delivery and drop off at Chania Hotels, Souda Bay and Chania Airport (CHQ).
  • A map of Crete is provided to you as well as some tips about Crete, places to visit and parking places.
  • When you pick your car up, the fuel tank will be full or partly full. Just before you return your car, please replace the fuel you’ve used, our staff would advise you on how many liters you should add depending on your trip if the car is not completely full. If you prefer to bring the car back without refueling the estimated cost would be charged without any extra charges or penalties

Insurance Terms

This covers the driver’s liability for injuries and property damage which are covered by the policy. It does not cover injuries to the driver or damage to the rental car.
This cover is only valid if you stick to the terms of the rental agreement.
In the event of an accident, this insurance covers medical and legal costs for injuries which are covered by the policy.
This cover is only valid if you stick to the terms of the rental agreement.
Uninsured Motorist Protection (UMP) covers the driver's liability for costs resulting from an accident involving an uninsured driver, subject to the terms of the rental agreement. This protection applies to all authorized drivers of the rental car.
This cover is only valid if you stick to the terms of the rental agreement.
If the car's bodywork gets damaged, you’re covered by the Collision Damage Waiver. This means that the most you'll pay towards repairs is the damage excess (differs for each car category). Excess can be reduced with an extra daily charge upon request.
This cover is only valid if you stick to the terms of the rental agreement. It doesn't cover other parts of the car (e.g. windows, wheels, interior or undercarriage), or charges (e.g. for towing or driving off-road), or anything in the car (e.g. child seats, GPS devices or personal belongings). Repairs, roadside assistance or other services not approved by the car hire company will also void the C.D.W.
This insurance is provided with an additional daily fee and covers all windows and windscreens on the car. It does not cover broken mirrors.
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Vehicle Models

Car Models - Our rental fleet at a glance

Vehicle
€ 160.00 starting per week
Group A
Doors 5
Seats 4 (2 adults / 2 kids)
Luggage 2 Small
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 160.00 starting per week
Group A
Doors 5
Seats 4 (2 adults / 2 kids)
Luggage 2 Small
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 160.00 starting per week
Group A
Doors 5
Seats 5 (2 adults / 3 kids)
Luggage 2 Small
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 175.00 starting per week
Group B
Doors 5
Seats 5 (2 adults / 3 kids)
Luggage 3 small
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 175.00 starting per week
Group B
Doors 5
Seats 5 (2 adults / 3 kids)
Luggage 3 small
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 175.00 starting per week
Group B
Doors 5
Seats 5 (2 adults / 3 kids)
Luggage 3 small
Transmission Manual
Air conditioningc Yes
Minimum age 23 years
enquiry now
Vehicle
€ 195.00 starting per week
Group C1
Doors 5
Seats 5 (4 adults / 1 kid)
Luggage 2 small / 1 big
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 195.00 starting per week
Group C1
Doors 5
Seats 5 (4 adults / 1 kid)
Luggage 2 small / 1 big
Transmission Automatic
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 195.00 starting per week
Group C1
Doors 5
Seats 5 (4 adults / 1 kid)
Luggage 2 small / 1 big
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 195.00 starting per week
Group C1
Doors 5
Seats 5 (4 adults / 1 kid)
Luggage 3 small
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 205.00 starting per week
Group C2
Doors 5
Seats 5 (4 adults / 1 kid)
Luggage 2 small / 1 big
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 205.00 starting per week
Group C2
Doors 5
Seats 5 (4 adults / 1 kid)
Luggage 2 small / 1 big
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 205.00 starting per week
Group C2
Doors 4
Seats 5 (4 adults / 1 kid)
Luggage 3 small / 1 big
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 220.00 starting per week
Group D1
Doors 5
Seats 5 (5 adults)
Luggage 2 small / 2 big
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 220.00 starting per week
Group D1
Doors 5
Seats 5 (5 adults)
Luggage 2 small / 2 big
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 220.00 starting per week
Group D1
Doors 5
Seats 5 (5 adults)
Luggage 2 small / 2 big
Transmission Manual
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 240.00 starting per week
Group D2
Doors 5
Seats 5 (5 adults)
Luggage 2 small / 4 big
Transmission Manual
Air conditioning Yes
Minimum age 25 years
enquiry now
Vehicle
€ 250 starting per week
Group D2
Doors 5
Seats 5 (5Adults)
Luggage 10 Big
Transmission Manual
Air conditioning Yes
Minimum age 25 years
enquiry now
Vehicle
€ 240.00 starting per week
Group E1
Doors 5
Seats 5 (4 adults / 1 kid)
Luggage 3 small / 1 big
Transmission Automatic
Air conditioning Yes
Minimum age 23 years
enquiry now
Vehicle
€ 255.00 starting per week
Group E2
Doors 5
Seats 5 (5 adults)
Luggage 2 small / 2 big
Transmission Automatic
Air conditioning Yes
Minimum age 25 years
enquiry now
Vehicle
€ 320 starting per week
Group F
Doors 5
Seats 7 (7 adults)
Luggage 2small /2 big
Transmission Manual
Air conditioning Yes
Minimum age 25 years
enquiry now
Vehicle
€ 320.00 starting per week
Group F
Doors 5
Seats 7 (7 adults)
Luggage 2 Small
Transmission Manual
Air conditioning Yes
Minimum age 25 years
enquiry now
Vehicle
€ 320.00 starting per week
Group S1
Doors 5
Seats 5 (5 adults)
Luggage 3 small / 2 big
Transmission Manual
Air conditioning Yes
Minimum age 25 years
enquiry now
Vehicle
€ 700.00 starting per week
Group S2
Doors 5
Seats 5 (5 adults)
Luggage 3 small / 2 big
Transmission Automatic
Air conditioning Yes
Minimum age 25 years
enquiry now
Location

Our Office Location

 
About

Meet our beautiful island Crete and explore Chania

Enjoy your vacations with a few must-visit locations at Chania!
 

Explore our city, Chania and take a look at the recommendations bellow for some must-visit places! Travel around Crete with us.

 

Chania is the location where the Minoans built the "Kydonia". From excavations that took place in various districts it is known that the area was inhabited since the Neolithic era. Since the Minoan era, the city has been an important city-state with boundaries from the sea to the foothills of the White Mountains. The first colonists from mainland Greece were the Dorians around 1100 BC. After that the city was conquered and reclaimed by Arabs (827 - 961 AD) Venetians (1252-1645AD), Ottomans (1645-1898AD). All these years offered Chania the architectural beauty that you can see just by wandering around the alleys and the old harbor with the emblematic lighthouse.

Elafonisi is an island located near the southwestern tip of the Mediterranean island of Crete, of which it administratively belongs, within the peripheral unit of Chania. When weather is good, it is possible to cross the shallow waters that divide it from mainland Crete. The island is a protected natural sanctuary. At the highest point of the island there is a plaque, which commemorates the memory of a tragic event. Specifically, on Easter Sunday, on April 24, 1824, several hundred Greeks, mainly women and children, were massacred in Elafonisi by Ottoman soldiers.

Falassarna is 59 km west of Chania and 12 km west of Kissamos. Falassarna is today one of the most famous destinations in Crete, both for beaches and for ecological interest. Falassarna has been included in the Natura 2000 plans because of the variety of flora and fauna in the area but also due to its natural beauty.

Gramvousa is the name of two small islands of Crete. The two islands (Imeri Gramvousa and Agria Gramvousa) are located in the northwestern part of the Prefecture of Chania.
 
The lagoon of Balos has white sand and exotic white, deep blue-green and turquoise waters. The sea is very shallow and warm, ideal destination for young children as well. In many places the sand has a lovely pink color, which comes from the crushed shell shells. Beyond the rocks the waters are deeper and cooler, ideal for a mask. Like the surrounding area, they are part of the Natura protection program, with rare species of flora and fauna. Despite the fact that it is a protected area, unfortunately in recent years, the canteen and umbrellas have appeared on the beach.
 
You can access tο Balos lagoon and to Gramvousa islands with daily cruises from Kastelli.

Afrata is a small village, located 3.5km north of Kolymbari and 28km west of Chania, at Cape Rodopos. The pebbly beach has nice water colors. It is primarily preferred by local residents, as it is not affected by the winds blowing in the area. The wild beauty of Rodopos Cape, combined with the scenic calmness of the sea and the picturesque village, makes Afrata an ideal choice for quiet holidays. On the beach there is a small canteen from where you can buy water and food. There are some umbrellas and tamarisk trees, offering shade.
The road from Kolimbari is asphalt, but be careful because it is narrow. After the village, follow the road that heads to the beach through a beautiful gorge.

Paleochora is built on a small peninsula, between two bays in the Libyan Sea. On both sides of the peninsula are beaches, one with pebbles to the east called Halikia beach or Votsala and one with sand in the west named Pachia Ammos that is about one kilometer long. Four kilometers east of Paleochora, is Gialiskari, there are three other beaches, near the gorge that starts in the village of Anyndri.
Scattered on these beaches, there are large rocks called Talos, from the mythical guardian of Crete. To the west there are the beaches Psilos Volakas, Plakaki and Karavopetra, Grammenos and Krios beach.

The Samaria Gorge is located in the southern part of the prefecture of Chania. It has two natural entrances, with the northern (42 km from Chania) on the Omalos Plateau and at an altitude of 1,227 meters, The gorge ends south in an extensive dry valley around the sea level, before the coastal village of Agia Roumeli. The path through is 16.7 km to the coast. It is the second largest gorge in Europe.
Sfakia is a historical area of ​​southern Crete, which is today within the prefecture of Chania. It was one of Greece's most insubordinate areas. It is a particularly inaccessible and rugged area surrounded by the rugged slopes of the White Mountains and the numerous gorges that are formed there, while south of the Lybian Sea.

Therissos is a historic village in the municipality of Chania, which played an important role in the various revolutionary movements of Crete in the 19th century. Therissos is built on the northwest foothills of the White Mountains at an altitude of 580 meters. It is 16 km south of the city of Chania through the Therissos Gorge with a total length of 6 km.

A few kilometers outside of Chania, on a hillside of Kissamos, hidden among the mountains, there is a settlement dating back to other times. There are no electricity in Milia and there are no cars. Not because they have cannot reach there but by choice. Because those who choose to spend a few days there, wants to come close with nature, to spend their evenings under the light of stars and to hear only the birds and the waters running from nearby streams. Milia, a settlement built to the standards of ecotourism.
Lake Kournas is the only natural freshwater lake in Crete. The lake is located at the borders of the municipality of Apokoronas in the eastern part of the prefecture of Chania, near the borders with Rethymnon prefecture and 2.5 km from the sea. It is approximately 4 km from the seaside village of Georgioupolis and 2.5 km from the homonymous settlement of Kournas. The exact altitude and the dimensions of the lake vary during the year, revealing the sandy beach during the summer months. The lake has a maximum length of 1087 meters and a maximum width of 880 meters. It has a maximum area of ​​579 acres, while the maximum depth of the lake is 22.5 meters.

Frangokastello is a medieval castle located on the southern coast of Crete, about 12 kilometers east of Hora Sfakion, within the prefecture of Chania. It is one of the most important sights of the region and is famous for the phenomenon known as the Drosulites, which is observed in the plain around the castle, every year at the end of spring. According to Venetian records, the castle was built in the period 1371-74 by the Venetians, then the rulers of the island of Crete, for the protection of the pirates and the often rebellious Sfakians.
The beach of Stephanos or Seitan limania in Chania is one of the three bays that’s created by the sea in the area of ​​Akrotiri. The name is of Turkish origin, from the Ottoman period on the island and means diabolical (Diabolic / dammed Ports). This characterization is due to the risk of waves in the area. Seitan Harbors in the northeastern Akrotiri area, just after the village of Hordaki, are about 20 kilometers from the center of Chania.
Stavros is a coastal village of Akrotiri Municipality of Chania. The village and beach is a tourist resort during the summer months. The beach, located within a small bay, is protected by the wind and the open sea. It is about 15 km away from the city of Chania. In 1964, on the beach of Stavros, an important part of the film Zorbas the Greek was filmed, with Anthony Quinn starring.
Contact

Contact Us

You have any questions or need additional information? Don't hesitate contact us!
Address : 75 Chalidon Str, Chania 731 32

Reviews

The Reisen guys are very friendly and communicative. Great flexibility, good car at a reasonable price; very straightforward to deal with. I would definitely use them again.
Jonathan Bowring
Jonathan Bowring
15:01 22 Sep 19
Great car at a great price. The agent was very helpful with maps and tips of the area. I would definitely use Reisen again on my next trip to Chania.
Jung Lee
Jung Lee
12:57 22 Aug 19
Hired a Suzuki Vitara for two days to explore Crete. The car was as good as new and very fresh. The car rental was really nice and showed and highlighted on a map of things you do not want to miss seeing!Highly recommend this company, fast and pleasant service.
Malin Liljefors
Malin Liljefors
18:21 30 Jul 19
Great service and reasonable prices! The car was brought to the Villas we stayed at and returning it to the airport in the middle of the night was not a problem. The car rental guys gave us some great tips where to drive to enjoy some nice beaches and wineries.
Mikko E
Mikko E
21:32 21 Jul 19
Great service and reasonable prices! The car was brought to the Villas we stayed at and returning it to the airport in the middle of the night was not a problem. The car rental guys gave us some great tips where to drive to enjoy some nice beaches and wineries.
Mikko E
Mikko E
21:32 21 Jul 19
Kostas and crew from Reisenrental Chania are true experts in the rentacar business. For the 4th time in a row we hired several cars and never had any problems with the cars or the company. The cars are always very clean and new, no technical problems or anything. We will rent again next time and strongly recommand that you do too. 😉 Sas evcharistoume poly!
Cari Bo
Cari Bo
10:41 30 May 19
Great customer experience, they took care all our needs. Car was in brand new condition and staff was very friendly unlike bigger rental companies.
Great customer experience, they took care all our needs. Car was in brand new condition and staff was very friendly unlike bigger rental companies.
Reliable cars, great service without any delay. Very helpful staff and straightforward.
Amazing service, new and clean car, polite people!
Fani Koukoutsaki
Fani Koukoutsaki
14:43 13 Mar 19
ΚΕΝΟΥΡΓΗΑ ΑΥΤΟΚΊΝΗΤΑ ΠΟΛΗ ΧΑΜΗΛΈΣ ΤΙΜΈΣ
Sehr reibungsloser Ablauf. Fahrzeug war gut, auch die Anfrage einer Verlängerung war unproblematisch, waren sehr positiv überrascht.
Sven Kröger
Sven Kröger
13:23 03 Oct 18
Great service and very helpful!Would absolutely recommend them!
Haris Sketo
Haris Sketo
19:50 08 Jul 18
Very helpful and straightforward - unlike the 'big' car hire companies.
Eric Hopkins
Eric Hopkins
14:09 06 Jun 16
Lovely new car, took about 10 minutes to arrive. Took collection in Chania town and dropped it off at the airport right opposite the entrance to departures. Someone damaged the car wheel arch and put a scratch on the back while it was parked one night in the Old Town. We asked the guys at Reisen to come and look at the damage so we would know how much we would get charged, but they told us it was only small damage and there would be no cost to us! They were completely straight forward and trusting.
Michael Buckley
Michael Buckley
20:53 02 Oct 14

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